At Cozumel Island Transfers, we know that disembarking from a cruise can sometimes involve a wait. Whether it's due to customs procedures, luggage collection, or simply the process of exiting the ship, these delays can be unpredictable.

That's why we've made patience and understanding a cornerstone of our service. Our professional representatives will patiently wait for you at the Cruise Line Piers, holding a sign with your name. This ensures a smooth, stress-free start to your Cozumel adventure, no matter how long the disembarkation process takes.

With Cozumel Island Transfers, you can rest assured that your transportation will be waiting for you when you're ready, providing a seamless transition from your cruise ship to the stunning sights of Cozumel.

We understand that travel plans can change unexpectedly. That's why Cozumel Island Transfers offers a flexible cancellation policy. You can cancel your booking for free up to 24 hours before your scheduled transfer.

This policy allows you to make travel decisions with peace of mind, knowing that you have the flexibility to adjust your plans if necessary. We strive to make your Cozumel adventure as stress-free as possible, right from the start.

At Cozumel Island Transfers, we go the extra mile to ensure our services align with your travel schedule. Our team actively monitors cruise schedules, taking note of any changes or delays. This means we adjust our pickup times accordingly to ensure that we're always there when you disembark, no matter if your cruise is ahead of schedule or running a bit late.

With our active cruise monitoring, you can enjoy your cruise stress-free, confident in the knowledge that we'll be ready and waiting to start your Cozumel adventure as soon as you step off the ship

We understand that plans can change and unexpected situations may arise. That's why at Cozumel Island Transfers, we offer flexibility in modifying your booking.

Whether you need to adjust the pickup time, change the destination, or even increase the number of passengers, we're here to accommodate your needs. You can easily modify your booking details to suit your changing requirements

Start your Cozumel Island experience on a delightful note with our Welcome Refreshments, available for a nominal additional charge.

Upon your arrival, enjoy a selection of refreshing beverages and light snacks, handpicked to rejuvenate you after your flight. Our aim is to make your journey as comfortable and memorable as possible, beginning with a thoughtful and invigorating welcome treat.